The Income Section is tasked with the efficient and effective management of the University’s credit control function. This includes management of the collection of both undergraduate and postgraduate tuition fees, and also commercial income.
The section also deals with the processing and reconciliation of non billed income, as well as processing receipts of billed income made online into the University bank account, through the post.
Faculties and PSUs will be responsible for raising Sales Order Requests through the ABW system. Using the Sales Order Requests, the Income Team will undertake all necessary checks, then generate and distribute the invoice to the customer, concluding the process with the collection of income. Guidance notes will be published imminently to assist individuals with raising a Sales Order Request with invites also for training requirements.
SALES ORDER PROCESS - (CLICK TO OPEN)
STEP BY STEP GUIDE - (CLICK TO OPEN)
Please note, no invoices can be generated without the submission of a sales order request through ABW. Queries on this process should be directed to commercial-enquiries@swansea.ac.uk.
Please direct your queries to the following email addresses:
| Commercial Invoicing: | commercial-enquiries@swansea.ac.uk |
| Cash Office Remittances: | Income@swansea.ac.uk |
| Tuition fee refunds: | refunds@swansea.ac.uk |
| Tuition fee queries: | Income.tuition@swansea.ac.uk |
This allows you, your parents and sponsors to pay GBP student fees in the currency of your choice in a simple and secure way.
How to pay with Convera GlobalPay:
- Simply select the country you are paying from, what are you paying and your preferred method of payment.
- Enter your student details, following the payer details.
- Get your payment instructions and make your payment.
Credit/Debit card:
We do not accept credit card payments by telephone from new international students. We do not accept American Express, Diners Club and Nat West Bank Solo debit cards. Students who enrol online will be able to make payment by credit/debit card.
Student Intranet Payments:
Our secure online payment facility is available to all students (new and continuing) 24/7. It can be accessed via: https://intranet.swan.ac.uk/login/
The system allows you to pay in full with a credit/debit card.
Cheques or Bank Drafts:
We also accept cheques or bank drafts made payable to Swansea University.
